Voice Agent Launch Checklist
Voice agents bill per minute and per token. This checklist covers the money before the first call.
The checklist
1. Telephony ceiling: per-call and per-day limits set?
2. Token budget: category cap on inference per call?
3. Retry limit: velocity limit on failed-call retries?
4. Mid-call tools: allowlist for tools the agent can trigger?
5. Hours: time-of-day rule for after-hours calling?
6. Monitoring: audit log reviewed daily for the first week?
7. Owner: one person accountable for the voice budget?
FAQ
What's the minimum?
Items 1, 2, and 3 — telephony ceiling, token cap, retry limit.
How do I size the ceiling?
Estimate minutes × rate + tokens per call × expected calls, × 1.5.
Related
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